Turning Controlled Folder Access off will slightly increase your security risk on your system.If so, turn Controlled Folder Access on again and continue to the next step. Test to see if the issues you were encountering are now resolved. The first thing we'd recommend doing would be to turn Controlled Folder Access off.If so, you will not be able to do the rest of the steps on that page, and this Knowledgebase article does not apply to you. When you get to the Virus & Threat Protection panel, it will tell you if you're using a third-party software such as Norton.If you are encountering issues (usually memory or "Unable to Open File" error messages) while using ZBrush and are using Windows Security it is a good idea to check to see if Controlled Folder Access is getting in the way. However, Windows Security has a feature called Controlled Folder Access that can prevent the ZBrush components from doing this. ZBrush uses a number of modules such as ZRemesher and Decimation Master that need to write to specific folders on your computer in order to function properly. If you use Norton, McAfee, Avast or any other antivirus software that overrides Windows Security, this article will not apply to you. This article applies to Windows users who use the default Windows Security features rather than a third-party antivirus software.
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